Service Policies

Rules for using our services and our commitment to data protection

Agreement of Service

Please read all the rules and provisions carefully before using our services.

1. Acceptance of Terms

By accessing and using the Abendio website and its services, you agree to be bound by these Terms of Service. If you do not agree to any provision, please do not use our services.

2. Company Services

PT Abendio Sukses Sejahtera provides an integrated ecosystem including garment production, textile material supply, and a commercial agency platform. We reserve the right to modify, suspend, or discontinue all or part of our services at any time without prior notice.

3. User Obligations

You agree to provide accurate and valid information when registering as a partner, ordering, or transacting. You are prohibited from using our services for illegal purposes, fraud, spamming, or actions that violate third-party copyright.

4. Intellectual Property Rights

All elements and content on this site, including but not limited to text, design, logos, and graphics, are the exclusive property of PT Abendio Sukses Sejahtera and are protected by the intellectual property laws of the Republic of Indonesia.

5. Transaction & Warranty Policy

Garment payments and transactions are subject to the Work Order (SPK) policy agreed upon by both parties. Production warranty applies according to the specific timeframe and terms of each type of clothing and material ordered.

6. Limitation of Liability

We are not liable for any direct or indirect damages, including loss of profits or data, arising from your use or inability to use our services, except as expressly provided by applicable law.

7. Information Collection

We collect information you provide directly to us, such as when you create a partner account, subscribe to a newsletter, fill out an order form, or contact customer service. This data includes your name, email address, phone number, and shipping address details.

8. Use of Data

The information we collect is used to process orders, manage your partnership account, improve website service quality, and send service updates, promotions, or operational information relevant to PT Abendio Sukses Sejahtera.

9. Data Security Protection

We implement strict technical and organizational security measures to protect your personal data from unauthorized access, use, modification, or disclosure. Sensitive data transactions are protected through industry-standard encryption.

10. Use of Cookies

Our website uses cookies to track your preferences (such as language selection) and understand how you interact with our website. You can set your browser to refuse all cookies, but some site features may not function properly without them.

11. Third-Party Data Sharing

We do not sell, rent, or trade your personal information to third parties for their commercial marketing purposes. Your data will only be shared with third-party service providers who assist us in operating our business (such as shipping/courier services).

12. Your Data Rights

You have the right to access, update, or request the deletion of your personal information in our system. If you wish to exercise these rights or withdraw data processing consent, please contact our support team.

If you have any questions regarding our Privacy Terms & Conditions, please do not hesitate to contact our customer support team.

support@abendio.com

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